Dick
User
A Hatchling Earthworm
| Posts: 17 |   |
|
Re:How about a responce? - 2005/10/07 19:35
Thank you for your response and the phone message. I'll look forward to receiving my order.
As I said before, I have always understood that you were going through a confusing period and that the shipment might be delayed. I was ticked off at the old management for taking the order when they knew they couldn't deliver, but that's not your fault. What really annoyed me was the lack of communication. I know it is easy to get immersed in work and problem solving; forgetting to let your public know what's going on. We had the same problem when WD was in transition and the old BB kept crashing. No one let us know what was going on, or that a new board was being created.
May I suggest that in this day and age of e-mail instant communications, to say nothing of the public forum you have, that you make just a little time to keep people informed. Just a quick note, 10 words or so, and I'd have been a happy camper. Instead of my having to post here and you having to scramble to make things right. I appreciate your efforts, but do wish to point out that they were unnecessary. Anyway, thanks for the info and good luck with the new WD. All new ventures have teething problems and in the grand scheme of things, this was a minor one.
Dick
P.S. No refund is necessary. I ordered to help you guys out more than from a burning desire to have the back issues. Same with the free subscription. I already paid for a year.
|
